Jochen Emig

PROFESSIONAL EXPERIENCE

• Software Development Manager @ Kamelean Pte.Ltd.

  Singapore Apr 2014 – Dec 2015

  The software development manager is responsible for managing software development teams, increasing software development turnaround while keeping strict quality guidelines. Main tasks include refactoring existing applications, managing strategic projects and efficiently scaling IT infrastructure.

  • Moved infrastructure from a single server environment to auto-scalable cloud environment significantly reducing cost and website downtime.
  • Implemented new software deployment and quality assurance protocols that greatly improved deployment times while assuring quality standards are being met.
  • Introduced performance and uptime website monitoring system to quickly identify and resolve website outages.

• IT Manager @ YOOSE Pte.Ltd.

  Singapore Aug 2013 – Apr 2014

  The IT Manager is responsible for global YOOSE Ad Server infrastructure, strategic partnerships, software development and internal IT operations. Main tasks include managing development teams in Singapore and Germany, searching for and hiring employees.

  • Implemented a scale procedure to support quick growth while also increasing overall service up-time.
  • Consolidated cloud and hosting services reducing maintenance and reducing cost.
  • Integrated multiple ad exchanges, including Google Adx, increasing mobile ad purchasing power by over 600 percent.

• Chief Technology Officer @ Authentitrace

  Atlanta, GA USA Jun 2012 – Jul 2013

  The CTO is responsible to manage software development teams, incident management and R&D. Main task include the development of strategic projects in response to federal and customer requirements, overseeing all IT operations and technical training of staff.

  • Implemented a remote customer support system, which reduced lead-time and travel cost by 65%, as well as, greatly improved customer satisfaction.
  • Introduced a new Service Deployment Procedure, which reduced the customer system implementation time by 75%.
  • Reduced equipment cost by 15% by creating formal partnerships with suppliers / vendors.
  • Consolidated e-Mail, CRM and Data Storage System improving teamwork, signi cantly reducing data loss and redundancies.

• Technical Manager @ TÜV Rheinland North America

  Boxborough, MA USA Jan 2011 – Jun 2013

  The Technical Manager is responsible for day-to-day operations of two external web services and the technical interface to North American customers. Main tasks include application design with complete development control and management of overseas development teams in US, India and Japan. Responsibilities include budget control and regular reporting to upper management.

  • Analyzed the customer support model and redefined its procedures, which increased IT’s quality of service and shortened response time.
  • Enhanced the Mass-Serialization Web Service with new features every quarter, which were used to upsell the existing service creating higher profit margins.
  • Assisted with the expansion of the Brand Risk Management Service to Europe, training local staff and demonstrating successful sales techniques.

• Project Manager @ TÜV Rheinland North America

  Boxborough, MA USA Nov 09 – Jan 2011

  The Project Manager is responsible for day-to-day operations of the Mass-Serialization Web Service in North America. Main tasks include requirement gathering, technology implementation and incident management.

• Controller @ TÜV Rheinland Asia Group

  Shin-Yokohama, Japan Apr 2009 – Nov 2009

  The Controller is responsible for supervising the monthly CO closings of 16 subsidiaries of the TÜV Rheinland Asia Group, implementing SAP systems for newly founded/acquired subsidiaries. Additional tasks include Cost/Profit Center budgeting, internal auditing and supporting the CFO.

• Assistant Controller @ TÜV Rheinland Asia Group

  Shin-Yokohama, Japan Apr 2009 – Nov 2009

  The Assistant Controller is responsible for performing routine SAP CO (monthly CO closing, etc.), customizing the CO module according to requirements set by Board of Management, as well as, training new employees and managers.